Refunds

[Josh]

Haven't seen any info about how to get refunds? Hopefully we will get some information unless I've missed it

[dalinz]

Don't think the club can afford it Josh.

[Reg's corner]

Bit annoying that the site still sold tickets when I purchased mine at 2pm.. half an hour after called off. probably asking to much for a third party outsourced site to be that clever in the digital world. Ai not that intelligent lol..

I read somewhere that the bought ticket is still ok for the eventual fixture but to be honest with things a bit tight id rather switch it to Tuesdays game ,I'm sure this is possible.. ?

[Ex Attendant]

Bit annoying that the site still sold tickets when I purchased mine at 2pm.. half an hour after called off. probably asking to much for a third party outsourced site to be that clever in the digital world. Ai not that intelligent lol..

I read somewhere that the bought ticket is still ok for the eventual fixture but to be honest with things a bit tight id rather switch it to Tuesdays game ,I'm sure this is possible.. ?

I take it they are certain you can make the rearranged game. As I said in an earlier post the club is very amateur.

[Shots91]

Better be an option for a refund.
Or like Reg has said if there's a way it can be transferred to this Tuesdays game as i haven't paid for Tuesdays game yet.
I was one of those who got my ticket at 1:20pm in the pub as I thought it was pretty safe to purchase one by how things were being described up to that point on social media, if only I heald of 10 minutes more .

The right thing from the club with how things were handled is to get refunds out ASAP or allow transfer to this Tuesdays game as an option.
I do not want to be holding onto this ticket now for a rescheduled game that I might not be able to make.

[HackJowarth]

Bit annoying that the site still sold tickets when I purchased mine at 2pm.. half an hour after called off. probably asking to much for a third party outsourced site to be that clever in the digital world. Ai not that intelligent lol..

I read somewhere that the bought ticket is still ok for the eventual fixture but to be honest with things a bit tight id rather switch it to Tuesdays game ,I'm sure this is possible.. ?

Just to confirm, you were sold a ticket to something that no longer exists? Sounds criminal to me.

[Reg's corner]

Er yes well didn't look it at like that.. that's outsourcing for you.. our whole lives are outsourced.. NHS , care services, council contracts .. when you ring helplines company's have no clue what the procedures are. And hey presto I was sold a ticket for something that had been cancelled 45 mins earlier..

I'm sure I can transfer to another fixture (ie Tues) as also I'm not certain I can make the alternative solihill date. And I suppose I should get early bird price..!

[A.T.F.C 92]

Er yes well didn't look it at like that.. that's outsourcing for you.. our whole lives are outsourced.. NHS , care services, council contracts .. when you ring helplines company's have no clue what the procedures are. And hey presto I was sold a ticket for something that had been cancelled 45 mins earlier..

I'm sure I can transfer to another fixture (ie Tues) as also I'm not certain I can make the alternative solihill date. And I suppose I should get early bird price..!

Game called off 1 30 why would you even buy a ticket ticket at 2pm if you was in a pub you would of heard rumours of a p p

[Josh]

I suspect Reg followed the club's confident advice and perhaps wasn't in the pub

[WTF]

I'm sure the club will be issuing a news item regarding the refund on tickets bought on the official website after the game had been postponed very soon!

[Rba]

I'm sure the club will be issuing a news item regarding the refund on tickets bought on the official website after the game had been postponed very soon!

Yes it does take time.

[Old Bob]

Bit annoying that the site still sold tickets when I purchased mine at 2pm.. half an hour after called off. probably asking to much for a third party outsourced site to be that clever in the digital world. Ai not that intelligent lol..

I read somewhere that the bought ticket is still ok for the eventual fixture but to be honest with things a bit tight id rather switch it to Tuesdays game ,I'm sure this is possible.. ?

Just to confirm, you were sold a ticket to something that no longer exists? Sounds criminal to me.

Pretty sure you are wrong, HJ. It will be covered by terms and conditions. In effect, Reg was buying a ticket for the rearranged game.

[HackJowarth]

Bit annoying that the site still sold tickets when I purchased mine at 2pm.. half an hour after called off. probably asking to much for a third party outsourced site to be that clever in the digital world. Ai not that intelligent lol..

I read somewhere that the bought ticket is still ok for the eventual fixture but to be honest with things a bit tight id rather switch it to Tuesdays game ,I'm sure this is possible.. ?

Just to confirm, you were sold a ticket to something that no longer exists? Sounds criminal to me.

Pretty sure you are wrong, HJ. It will be covered by terms and conditions. In effect, Reg was buying a ticket for the rearranged game.

As long as that was made abundantly clear then no problem.

[Old Bob]

Just to confirm, you were sold a ticket to something that no longer exists? Sounds criminal to me.

Pretty sure you are wrong, HJ. It will be covered by terms and conditions. In effect, Reg was buying a ticket for the rearranged game.

As long as that was made abundantly clear then no problem.

Probably in the "small print", HJ. You know how these things work!

[Reg's corner]

Er yes well didn't look it at like that.. that's outsourcing for you.. our whole lives are outsourced.. NHS , care services, council contracts .. when you ring helplines company's have no clue what the procedures are. And hey presto I was sold a ticket for something that had been cancelled 45 mins earlier..

I'm sure I can transfer to another fixture (ie Tues) as also I'm not certain I can make the alternative solihill date. And I suppose I should get early bird price..!

Game called off 1 30 why would you even buy a ticket ticket at 2pm if you was in a pub you would of heard rumours of a p p

Checking all day Friday as most people did. Every update was confident. It was definitely game on. I popped out sat am for run and bit of shopping . Once back at home I checked again around 1pm. All ok. Lunch ,shower then bought my ticket just before leaving. So yeah ,I was tricked and done up like a kipper!